Company Policy
Company Policy
Our company operates based on principles of transparency, responsibility, and meeting the needs of our customers. Below is our Company Policy, aimed at ensuring the proper use of our website, the protection of personal data, and the high quality of the services we provide.
Accessibility Policy
Our goal is to ensure that our website is convenient and accessible to all users, regardless of the device they use, their age group, or physical abilities.
We continuously work to improve our website's accessibility, taking into account user feedback and modern technological developments.
We prioritize:
- simple and user-friendly navigation,
- clear and readable content across different types of devices,
- compliance with accepted accessibility standards,
- providing alternative formats when necessary.
Privacy & Cookie Policy
We respect every user's right to privacy.
This policy outlines what personal data we collect, how we use and protect it, as well as how cookies are used on our website.
Our approach:
- we only collect data required to respond to inquiries or process an order,
- we do not share personal data with third parties, except when necessary to fulfill an order (e.g., courier/delivery service),
- we protect the data using appropriate security measures,
- users may manage their cookie preferences in accordance with their choices.
Quality Policy
Our goal is to ensure high-quality products and services, building trustworthy and long-term relationships with our customers.
We commit to:
- offering only verified and high-quality products,
- cooperating with suppliers and partners that meet our quality standards,
- maintaining quality control until the product is delivered or the service is provided,
- reviewing customer feedback and continuously improving our processes.
The implementation and changes to this Policy are carried out in accordance with the legislation of the Republic of Armenia.